Frequently Asked Questions
Everything you need to know about our handcrafted collections and shipping processes.
When will my order ship?
Most orders are processed and shipped within 2-4 business days. During peak drop periods, please allow up to 7 business days for tracking information to update.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition collaborations may be marked as final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide via DHL Express. International customers are responsible for any customs duties or import taxes incurred upon arrival.
How do I know which size to choose?
Detailed size charts are provided on every product page. Since many of our garments feature relaxed silhouettes and unique hand-loomed fabrics, we recommend comparing our measurements to a similar item you already own.
Are your products ethically made?
Sustainability and fair labor are core to our mission. We partner directly with small-scale artisans and heritage mills in India and around the world to ensure fair wages and preserve traditional craft techniques.
Can I cancel or modify my order?
Because we aim to process shipments quickly, we can only accommodate cancellations or modifications within 1 hour of the order being placed.